Pulse Extractor Support

For account, billing, privacy, or product support, email support@pulseextractor.com. Do not send passwords, full payment card details, API keys, authentication tokens, or sensitive webpage content.

Ideas, difficult pages and product feedback are welcome on the feedback page. Every message is read.

What to include

• A short description of the issue.
• The Pulse extension version.
• For billing only, the transaction or receipt identifier from your payment provider.
• Steps to reproduce using synthetic or redacted data.

Getting started

After installing, pin Pulse to the Chrome toolbar, open the page you want to work with, and click the Pulse icon. Each task has a short walkthrough: webpage to Excel, extract text from an image, image or screenshot to Word, snip and edit a screenshot, capture a full page and research beyond the page. Step-by-step articles are in the guides.

Short video tutorials are on the video tutorials page and on YouTube. Product news is posted on LinkedIn.

Common questions

Most product questions are answered on the homepage FAQ, and plan limits are set out in full on the pricing page. To reset a password, use Forgot password on the sign-in screen in the extension, which links to the password reset page.

Operator

Pulse Extractor's legal operator details are published in the Terms of Service.